Tuesday, January 09, 2007

If I ever participated in the rat race, today was that day.

I had to do a deadline run to downtown LA from my office in beautiful "Historic Philippino Town." My boss waited until the last minute to send me out with a DHL package. First of all, DHL is the toothless, lazy-eyed, red-headed stepchild of FedEx and is therefore impossible to deal with. Their website is unacceptably slow and when this is coupled with an unacceptably slow connection at an ancient studio, the results are as you would expect - unacceptable. After much hair-pulling and tooth-grinding (I stopped short of "rending of garments" since I still have to maintain an iota of decency in the office), I got the airbill to print . . . with forty minutes to spare before the drop closed.

"Forty minutes," you say, "Why that seems like plenty of time to complete your errand." Sure it is, if you're trying to do anything other than worm your way into downtown LA at 5pm.
Hopped in the Jeep . . . great. Just great. My fuel gauge was on "E." Oh well, no time to stop. Better hope I've got enough to get there. My directions were simple enough.
  1. L on Beverly
  2. R on Rampart
  3. L on 3rd
  4. 3rd becomes 4th
  5. L on Grand
Moves one through four worked as planned, but once I got to the left on Grand, what I didn't know was that Grand is a split-level street. Which level, oh mighty google maps?!

But the paper lay in silent mockery of me. Very well, I'll have to figure it out. I didn't make the left on lower Grand, mostly because I missed it, so I jammed around the city block and onto Upper Grand. Great! I should be able to find 323 S. Grand from here. There's 350, there's 333, and there's . . . wait, 221!?! Where'd 3-2-3 go? At this point, the time was 5:10pm. Ok, look for parking; absolutely no parking from 7am to 10pm Monday and Tuesday. Super. No ramps either. They must be on lower Grand. So 'round a city block I went, past the Walt Disney Concert Hall, past some large courthouses, and into lower Grand.
(It was at this point that I started taking pictures because I realized it was starting to get silly)


Find parking. Monthly . . . monthly . . . loading dock . . . aha! $3.50 every 12 minutes?! Highway robbery!


Or, low way robbery as the case might be, but I had no choice. I went in, parked my car, and hopped into the elevator. This was in 333 S. Grand. When I arrived in the lobby, several security guards attempted to tell me where 323 S. Grand was located, but none of them were able to do so. None of them knew where the DHL drop was either. Being clueless and helpless, they had no recourse but to grant me access to the exterior of the building (does that seem backwards?) so I could look for 323. I ran North. 221. South? 350. Ok, across the street then . . . and on the phone with DHL. Luckily, I know their 800 number by heart and called it. After pressing zero a dozen times, I finally got a live person on the phone.
"Hi there, where's your dropbox at this location?" I asked (I'm paraphrasing).
"It's in the lower LDL mailroom, plaza level." she replied (again paraphrasing - she had difficulty separating the difference between my account address and the address I was currently at).
"What does LDL stand for?" I queried, the time being 5:24.
"I don't know," she said. "That's all the information I have."
"Ok, thanks," I said as I made my way toward some elevators.
"You're welcome, and thank you for calling DHL."
"Yes, and thanks for your effort," I snarked as my RAZR clicked shut. Obviously, the only help I was going to get from my phone was photo documentation.
I got on the elevators and headed back down to what I hoped was Lower grand; instead, it was just a parking garage. Ok, so maybe I should run around the parking garage like an idiot. Good idea. That's what I did, following exit signs as I went. Eventually, it put me out on lower Grand. And what should I see before me but a DHL van! Sweet!! I ran over to him.
"I'm so glad to see you. You have no idea."
He looked at me warily.
"Is there a drop box with a 5:30 pick up around here somewhere?"
"Yup."
"Can you tell me where it is?"
"In there."

"Ok, thanks!" I blurted cheerily as I ran into the loading dock. I was greeted by yet another security guard.
"Where can I find the DHL box?"
"Ummm," he hummed, "ask the elevator operator - in there."
"Ok, thanks!" I said as I hopped over the loading barrier and into the hallway.

Not a soul to be seen anywhere. I hit the elevator button. No change in the digital floor number posted next to the door. I mashed it again. Nothing. I waited a few seconds more and then blasted back out to the street - straight for the DHL guy in his van.

"Can you take this?!"
He put his hands up. "No way, man. If I do, I'll get in trouble."
"Really?" I asked, incredulous. "Where'd you say that drop box is again?"
"In there."
"Yeah, but where 'in there'? No one seems to know."
"P level."
"P level?"
"Yeah, P level, plaza level." He was getting irritated with me.
"Great. Thanks!" I sprinted back into the loading dock and leapt into the hallway. The elevator was higher up in the building. I started looking for stairs. According to the emergency evacuation diagram, there were some stairs around behind the elevators. So through the door I went, and then down a flight

to a second stairwell. In I went and up several flights to the P level.
"Please be unlocked," I prayed as I tested the handle. It came open.
But now where was I??!
Oh great. This is really helpful. It looks like a sanitarium which, in a way, was appropriate considering my state of sanity at that point. Time to use the "run around and hope" trick I used in the parking garage.

Not this way.
After a few more random lefts and rights, I spied the grail.

And with no time to spare. Luckily, the pick-up hadn't happened yet so I dropped the package.

"Now how the sam hill do I get out of here?" When I finally made my way back to the loading dock, the Uber-helpful DHL guy was pulling in. Apparantly, this was his pick-up. Thanks, fella.
Once I found my Jeep again (that's a story in and of itself) I only had one other problem to contend with.

And in rush hour, no less. man!



4 comments:

Anonymous said...

Good grief! This has nightmare qualities to it. Not just rat race but serious psychological thriller potential. Very Kubrick like, especially finding yourself in polished white flourecent hallways and yet, it's not the end...

If you had Fedex you would be a BUSY BEE!

- Older Brother now a .com!

JoLynda Lawecki said...

And they ask me what I miss about LA, definitely NOT the traffic and the helpful people. Deadlines are everywhere, but in a place like LA do you really have to make people's lives MORE difficult?!

santoki said...

i just want to know: with all the running around you did looking for the dropbox - how did you manage to find time to take all those pictures...?

Tyler Thornberg said...

Simple. I just kept my RAZR in one hand and the package in the other and everytime I'd come to an impasse, I'd snap a shot. Risky, I know, but I couldn't pass up the opportunity for the story.